I went to this particular location yesterday evening to get a necklace that was very special to me either repaired or replaced after my dog had damaged it. I received the absolute best service from Cassie and she made sure that I left the store getting exactly what I needed. She even cleaned and polished the pendant of my necklace for free. I’ll certainly be coming back to this location in the future.
Had a line of credit over $7k. and kay jewelers decided to shut it down due to inactivity with no notification. Called to reinstate the line of credit, and offered to make a purchase and they refused. NOT good business to treat loyal customers that have chosen to only do business with Kay. Guess my wife's new motto will be "he shopped at Jared's."
Kay Jewelers is a US Jewelry Store based in Conway, Arkansas. Kay Jewelers is located at 1100 S Amity Rd Ste H, Conway, AR 72032, USA.
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